Frequently Asked Questions

How much do you charge?

We have created open and transparent pricing plans for every service we offer.

• Our web design pricing start at $799.00 per website.
• Our SEO pricing starts at $499.00 per month.
• Our mobile app pricing starts at $15,000.00 and $4,999.00 per month.

Whatever your budget, give us a call. Talking is always free.

Do you charge by the hour or by the project?

We use a hybrid pricing model which is the most cost-effective for you. Get in touch to learn more.

Can Columbus Website Design work within my budget?

We do our very best to work within our client’s budgets. We can always review the project details and see where we can go from there. Have a tight budget? We can work with you too. No project is too big or too small for us.

What’s the first step once we’re on board?

We’ll have our first kick-off meeting to get the project started. Chances are that by this point, we have already learned a great deal about your team members, your products/services and the overall business, but this first kick-off meeting will get us started off on the right foot. We will gather more detailed information about your project, business and goals and continue building from there.

What should I expect from Columbus Website Design during the website design process?

At Columbus Website Design, our website design process is executed by senior level experts who have the knowledge and experience building beautiful, professional websites that works hard and smart, for your business. Follow this link to learn more about our website design process.

How do I know when my new website is published on the Internet?

Before your website project goes into production, you will be provided with a clear schedule of milestones and delivery dates. The milestones will clearly spell out when and how you will receive updates to the project. Once you approve the design of the website, we will provide you with a hyperlink to watch the build progress on a private staging server. Once we complete development of the website on the staging server, we will again request approval from you and this is when your website will go live to the public. We are more than happy to accommodate and meet deadlines you may have for your project.

After this process is complete, and your website is live, we review the live site with you and discuss any preplanned on-going marketing and SEO services planned for your project.

Who do I contact when I want to make changes to my website?

Our experts are available to add images, videos, documents, revise text copy, or even just update the contact information on your website. We provide this editing and design support to you on an as needed basis. You can contact our team Monday through Friday from 9:00 a.m. to 5:00 p.m. EST:

• By phone at (614) 432-8811.
• By contacting us online via our easy to use web form.

Who do I contact when I have a question about my online marketing options?

Our customer service professionals want to make sure that your website is always working hard—and smart—for your business. When you have a question about your online marketing options or the results of your website activity, you can contact our customer service team Monday through Friday from 9:00 a.m. to 5:00 p.m. EST:

• By phone at (614) 432-8811.
• By contacting us online via our easy to use web form.

Who do I contact when I need technical support for my website?

Our in-house, U.S.A. based technical support experts provide round-the-clock assistance for you and your website. You can contact our technical support team Monday through Friday from 9:00 a.m. to 5:00 p.m. EST:

• By phone at (614) 432-8811.
• By contacting us online via our easy to use web form.

How can I send and receive email from my domain through Gmail?

We created a simple step-by-step tutorial to help you setup a Gmail account with POP3 and SMTP.